We primarily sell carefully selected pre-owned bicycles, e-bikes, and electric scooters, offering affordable and eco-friendly options for daily commuting, leisure riding, and urban travel.
Are the products brand new?
No. All the products we sell are pre-owned. We provide authentic photos and detailed descriptions for each item whenever possible to help you understand its actual condition.
How do I place an order?
Simply select the items you want, add them to your shopping cart, enter your delivery details, and complete the payment. Once the order is confirmed, we will arrange for its processing as soon as possible.
What payment methods are accepted?
We accept the secure payment methods listed on our website’s checkout page. All transactions are processed via secure encryption systems to ensure your payment safety.
How soon will my order be shipped?
Typically, we arrange shipment within 1–3 business days after the order is confirmed and payment is completed.
How long does delivery take?
Delivery usually takes 3–7 business days, though the exact arrival time may vary depending on the delivery location, logistics arrangements, and public holidays.
Can I cancel my order?
If your order has not yet shipped, please contact customer service as soon as possible to request a cancellation. If the order has already entered the shipping process, it must be handled according to our return and refund policy.
Can I return the product after receiving it?
Yes. Items eligible under our return policy can be returned within 30 days of receipt. Please ensure the item remains in the condition it was in when received and follow the standard return procedure.
How long does it take to receive a refund?
Once the return is approved, we typically process the refund within 3 business days. The actual time it takes for the funds to appear in your account may vary depending on the payment provider or bank’s processing speed.
Are the products inspected?
Yes, we perform basic inspections on all pre-owned items before listing them for sale and provide accurate descriptions whenever possible so you can clearly understand the product’s condition.
